作者查詢 / Andydream
作者 Andydream 在 PTT [ Aviation ] 看板的留言(推文), 共34則
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49F推: 聽到issue666大令人擔心 但剛有打電話 客服是有說03/20 16:00
50F→: 3/19後是按照新政策 之前有申請 "應該"可以全退03/20 16:01
51F→: 講的都很模糊 但我當時線上問英文客服是說可以03/20 16:04
52F→: 因為當時線上問完 是有對話寄到我信箱 客服是說03/20 16:05
53F→: 如果最後沒有全額退 可以把相關信件 對話寄給他們幫忙03/20 16:06
54F→: 爭取..03/20 16:06
22F推: 謝謝提供 等來試試看03/17 23:46
24F推: 我剛剛也詢問客服 我4/8台北杜拜來回機票 客服跟我說的03/18 00:56
25F→: 和上面一樣 可以全額退款或者改成voucher一年內，我後03/18 00:56
26F→: 來選擇全額退款，剛寫完信，希望能順利~03/18 00:57
27F→: 寫完退款單 打錯03/18 00:57
31F推: 我的是他們推促銷套票（機票+簽證+兩晚住宿）可以全退03/18 18:42
32F→: 提供給大家03/18 18:43
54F推: 真的假的 可是我問客服試說可以全退耶 他單子有改過03/19 17:52
55F→: 但應該只多一個可以一年內旅遊卷? 停飛不給全退這也太03/19 17:53
56F→: 誇張了吧 但我是在問完當下就填單了 單子跟現在是有差03/19 17:54
57F→: 沒錯03/19 17:54
64F推: 我這篇前面有推文 我是3/18凌晨線上問的03/19 21:22
65F→: 問完立刻填寫退款單 然後mail有收到回函 就沒理他了03/19 21:23
66F→: 我有在fb看到也是有人類似情形 他說客服說 如果有先送03/19 21:24
67F→: 出退款單的 就按照當時規定 如果沒有就按照之後規定03/19 21:24
68F→: 我是有確認完客服後就填完立刻送出，但看現在這樣03/19 21:25
69F→: 我也不確定我是不是真的能退款成功03/19 21:25
70F推: 但他們線上客服完會有對話寄到信箱 如果真的沒退03/19 21:29
71F→: 我可能會拿對話去爭取 只能這樣了.....03/19 21:29
72F推: 可是我剛剛上網登錄阿聯酋 去看退款那 還是有03/19 21:35
73F→: Fully unused ticket 選項 只是多了一個旅遊券的選項03/19 21:36
74F→: 可以選，就全額退(但要90天的處理)或選擇一年旅遊券03/19 21:37
80F推: 這我真的不清楚說 我可能過幾天會在打去確認03/20 00:38
81F→: 希望能真的全額退款...03/20 00:38
7F推: 4/7號也在等 想說要先填那個單子嗎 但前面又寫3/31前03/16 23:43
24F推: 樓上 我也有發現!! 我4/7應該可以退了 希望03/17 20:35
25F→: 原來阿聯酋有線上客服 不知道在哪03/17 20:36
111F推: 看了以後絕不會買!!03/11 16:15
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