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Re: [閒聊] 聯邦信用卡被盜刷

[ creditcard ]18 留言, 推噓總分: +7

作者: magicgreet - 發表於 2016/09/12 09:59(7年前)

2^F→magicgreet: 我自己都覺得很神奇09/12 10:08

11^F→magicgreet: 我都反應了,盜刷要時間處理我能接受,叫我不要繳費09/12 13:59

12^F→magicgreet: 然後電腦把那筆算在循環這就太誇張了09/12 13:59

13^F→magicgreet: 聯邦銀行sop有問題導致我聯徵瑕疵找金管會很應該..09/12 14:00

[心得] 被國泰客服害死

[ creditcard ]67 留言, 推噓總分: +2

作者: magicgreet - 發表於 2015/02/12 16:08(9年前)

6^F→magicgreet: 中間還有一個客服說找不到這兩筆消費02/12 16:16

7^F→magicgreet: 所以額度都是我自己消費的...02/12 16:16

9^F→magicgreet: 只覺得教育訓練很糟糕02/12 16:18

10^F→magicgreet: 一開始我說取消交易他們說等十天02/12 16:21

11^F→magicgreet: 超過十天我還是說店家取消交易,變成要取消證明02/12 16:21

12^F→magicgreet: 我這的說法沒有改,結果客服給我不同的答案02/12 16:21

15^F→magicgreet: 我沒堅稱啊..mail來就是交易取消啊所以我才問02/12 16:32

16^F→magicgreet: 三次電話問三個客服三種答案...02/12 16:32

18^F→magicgreet: 第一個說等十天02/12 16:32

19^F→magicgreet: 第二個說沒看到交易02/12 16:32

20^F→magicgreet: 第三個說要等到3/5 ...02/12 16:32

21^F→magicgreet: 等機票點數換到要換一間了...02/12 16:32

49^F→magicgreet: 同樣的回答三種答案,不是銀行的問題02/13 10:35

50^F→magicgreet: 難怪教育訓練隨便上上就好02/13 10:35

51^F→magicgreet: 下週要出國卡片不能用只能帶現金出去02/13 10:35

52^F→magicgreet: 原來大家的標準這麼鬆散02/13 10:36

53^F→magicgreet: 弟二個客服還跟我說找不到交易02/13 10:36

54^F→magicgreet: 難怪大企業可以隨便亂搞,因為怎樣都有人幫忙說話02/13 10:37

55^F→magicgreet: 第一個說看到要十天第二個說沒看到原來是用的人的錯02/13 10:37

56^F→magicgreet: 學到了寶貴的經驗02/13 10:37

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