Re: [分享] [HH]購買他人HILTON點數,有可能被封號

看板points作者 (littlebeard)時間5年前 (2018/08/23 08:14), 編輯推噓3(303)
留言6則, 4人參與, 5年前最新討論串2/3 (看更多)
Update: 聯繫上賣家,已善意回應,並全額退款。 帳號的部分,賣家表示也許有入到黑分,目前他也是受害,導致帳號被鎖;這個部分只能 請他再跟Hilton交涉 我自己的部分只能發幾封求情信給hilton了,也是第一次利用官網point pooling,但牽 涉到有黑分,直接連坐罰被鎖,不知道能不能網開一面了.... 最後感謝賣家有誠意解決,也謝謝各位提供寶貴意見和分享! ※ 引述《wlcj (littlebeard)》之銘言: : 以下分享慘痛經驗... : 之前在板上跟上站次數好幾千的賣家,買了13萬點HH,結果幾天前突然帳號被鎖住不能 : 登入,打去問客服說帳號被close,在跟Fraud department來回N封信後(大約兩天一封) : 終於有人願意主動告知,而不是罐頭信。 : We received notification that the points transferred into your Hilton Honors : account were not authorized by the sender. As a result, the unauthorized : points were adjusted and future reservations were cancelled. : In order to reinstate your account, the original member you received points : from would need to contact us through the preferred email address on file an d : confirm the transferred points were authorized. : Please note, without an authenticated email from the original member your : account will remain closed. : 看起來只是被誤認為偷點數,需要sender寄信給他們才會解開,我那時心想還不簡單, : 但是在對方寄信給hilton之後,還是帳號被鎖,繼續追問的結果(又過了3~5天),結果 : 賣家點數來源被系統認定有問題 : Thank you for your email. : Upon further investigation, your friend's account was also closed for : fraudulent activity so any emails from your friend are invalid. The points : transferred to your account were stolen from other accounts. All accounts : involved in the transfer of stolen points are closed accordingly. : 目前等待賣家回覆中,不知道版上有沒有其他受害者,希望大家以後買點要小心 : 我是覺得這真的很難預防,鈔票還有驗鈔技術,點數要怎麼分辨真偽@@ 有需要點數的 : 可能還是透過官方渠道吧 : ps. 另外有prepaid stay,因為封號hilton也把訂房紀錄取消,寫信問飯店GM,回說 : As the reservation is a prepaid nonrefundable reservation I am afraid we : cannot refund the balance. The reservation is still in the system, would you : like me to cancel it or possibly move the dates to a more suitable date? : 這下羅生門了,不知道大家有沒有相關經驗或建議? : 謝謝! -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 123.193.212.29 ※ 文章網址: https://www.ptt.cc/bbs/points/M.1534983262.A.539.html

08/23 10:48, 5年前 , 1F
有解決就好
08/23 10:48, 1F

08/23 11:21, 5年前 , 2F
感謝肉版!
08/23 11:21, 2F

08/23 12:10, 5年前 , 3F
其實帳號還是被鎖啊 也還不算有完全解決
08/23 12:10, 3F

08/23 12:34, 5年前 , 4F
唉...這個部分我也很無奈,當然最好可以完全解決,但主動權
08/23 12:34, 4F

08/23 12:34, 5年前 , 5F
也不在我,只能提醒大家小心轉點風險高
08/23 12:34, 5F

08/23 12:59, 5年前 , 6F
你是多久之前買點的啊?
08/23 12:59, 6F
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文章代碼(AID): #1RVVnUKv (points)