Re: [問題] US第一次開票被audit [*O/US]

看板points作者ceparibus (我不想你)時間9年前 (2014/10/07 22:01)推噓14(14推 0噓 15→)

留言29則, 15人參與討論串2/2 (看更多)

感謝板上各位大大的關注，小妹繼續來報告被audit的最新發展.... 其實也是真的不知道事情會怎麼發展，只能上來詢問是否有人有過相關的經驗？在帳號被US Audit後，我寄信給audit部門的信箱，簡單說了我的情況（哩程都是自購）並且附上兩次買哩程的confirmation截圖。然後收到了如下的回信： Miss XXXX: US Airways is conducted a random audit of your Dividend Miles account. US Airways reserves the right to audit accounts and remove all mileage credit earned incorrectly or to cancel award tickets and upgrades issued on ineligible credit. During the audit process, it may be necessary to hold mileage accrual until credit is deemed as eligible mileage credit. It is the responsibility of each member to understand all Dividend Miles terms and conditions. US Airways will attempt to communicate program information, in a timely manner, with program participants through e-Statements; however, US Airways shall have no liability for any failure to do so. US Airways is not responsible for correspondence lost, stolen, damaged or delayed in the mail, or any consequences thereof. As a member of our Dividend Miles program, you agreed to the terms set forth. We apologize if this audit did not result in your favor and was not resolved to your satisfaction. However, ineligible mileage deducted from your account will not be reinstated. We appreciate this opportunity to clarify our position. We recognize you have a choice when flying and look forward to serving you on future US Airways flights. 以上就是我收到的內容。看到信真想回信大喊我的mileage都是eligable啊啊啊啊～～都附購買證明了... 雖然小妹已經做了最壞的準備，但還是想請問各位有經驗的板友們，一般被 random audit過程大概會進行多久？以及，這不是US忽悠我的吧？ T______T 謝謝... -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 123.194.202.143 ※ 文章網址: http://www.ptt.cc/bbs/points/M.1412690502.A.D4F.html

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