[問題] 求助!退錢後買家卻不願退還商品!
※ [本文轉錄自 e-shopping 看板 #1DXtVCPP ]
作者: Powerplayer (酷拉皮卡丘) 站內: e-shopping
標題: [問題] 求助!退錢後買家卻不願退還商品!
時間: Tue Mar 22 00:07:36 2011
因為我是第一次遇到這種狀況
想請教一下大家
我在網上賣手套
但尺寸標錯 當時也沒有細查
結果售出之後 買家跟我抱怨
並要求我下標他的東西 以示負責
而我決定選擇道歉後 退錢
但在我道歉後 也跟他說會退錢
結果我退錢後 請他把商品寄還給我
他卻這樣回我:"很抱歉 做錯事的人不是我 賠償與原物品 都歸我所屬!"
請問大家 遇到這種情況 我該怎麼應付???
我很誠心的道歉了
錢也已經退給他了呀......
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