Re: [情報] HGST 4T 3999
Dear Aaaddd,
Thank you for contacting HGST Asia Pacific Technical Support Centre.
Our record shows that the drive LAGTXXXX was shipped to Taiwan distributor
Weikeng on 2-Sep-2014, warranty of this drive expires on 2-Sep-2017.
By default the warranty of a drive starts when the drive is sold and shipped
to the authorised distributor.
If you have a purchase invoice (Proof Of Purchase) that shows you purchased
the drive at a reasonable later date, we can use the invoice date +
warranty period to grant you a warranty replacement claim when you want to
claim warranty replacement for an out-of-warranty drive.
You do not need to provide us the purchase invoice now, it is only required
when you want to claim warranty replacement for a defective drive that is
out of warranty.
Please keep your purchase invoice in good condition, and/or keep a scan copy
for your own record.
我們的系統使用硬碟出售並出貨至授權經銷商的日期來計算保修期。
如果終端用戶擁有購買發票證明用戶是在硬碟出貨後六,九個月內購買的硬碟,那麼我們可以使用發票日期+保修期來提供保修服務。
你不需要現在提供購買發票,購買發票是在當你想保修一個過保硬碟時才需要。
請保管您的購買憑證,或保留一個掃描副本為自己的紀錄。
Thank you.
Regards, TechSup
--
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※ 文章網址: https://www.ptt.cc/bbs/Storage_Zone/M.1437377776.A.3CC.html
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