[PS3 ] SONY坦承玩家個資被盜=.=

看板Modchip作者cassine (Savannah)時間13年前 (2011/04/27 10:40)推噓38(38推 0噓 118→)

留言156則, 26人參與討論串1/2 (看更多)

http://goo.gl/870vZ 這下害了了=.= SCEA and SCEE have updated their blogs, with quite a lot of information, in this information, they admit that they believe that your personal information, home address, phone number, D.O.B etc have been compromised and accessed by an unauthorised person/persons, they give advice on how to prevent identity fraud, here are quotes from both blogs SCEA與SCEE昨日同步更新了部落格資訊，而且新資訊的份量不小。首先，他們坦承玩家的個人資訊、住址、電話號碼、生日之類的資料都被未經授權的人或者團體存取了，對此他們建議玩家依照以下的指示預防網路詐騙Orz... （由於歐、美雙方的內容大同小異，我就只翻美國的） Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week. 感謝您在我們努力修復 PSN與Qriocity服務這段期間的耐心等候，我們同時會藉由E-mail將個人資訊受到非法入侵者攻擊導致外流的訊息通知所有註冊的玩家。我們深信，這些惡意的行為將對您體驗 PSN與Qriocity服務時的經驗帶來重大的打擊，這些服務包括線上影音節目等等。對於整個服務恢復計畫我們已經有了明確的時間表，大概在一個禮拜之內就可以恢復正常。 We're working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback. 我們目前正日以繼夜努力希望能夠儘速恢復服務，同時也感謝您的耐心等候以及意見回饋。 Valued PlayStation Network/Qriocity Customer: 謹致所有 PSN、Qriocity的客戶： We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have: 在 4月17日至19日這段期間，我們察覺 PSN與Qriocity部份的使用者帳戶資訊遭到非法入侵者的存取，對於此一事件，我們採取了以下的應變措施： Temporarily turned off PlayStation Network and Qriocity services; 暫時關閉 PSN以及Qriocity服務； Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and 邀請外部具有一定聲望的資安顧問檢查整個系統，了解情況； Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information. 立即應變，藉由重建我們的系統來加強整個網路架構的安全性，藉此對您的個人資訊提供進一步的保護。（那已經外流的怎麼辦？） We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable. 我們誠摯地感謝您在我們不計任何代價努力讓服務儘速恢復時所展現的耐心、明理、以及和善。（噗哧XD） Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. 儘管我們還在深入追查此一事件的細節，但我們相信已經有未經授權的個人取得了您註冊帳號時所提供的資訊：姓名、地址（城市、州、郵遞區號）、國家、電子郵件地址、出生年月日、 PSN/Qriocity 的登入帳號以及密碼、暱稱。您的購買紀錄已經發票寄送地址、密碼取回時的安全問題等都可能已經流出。若您有授權家人使用子帳號，那相關的資訊也可能外流。 While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. 儘管仍未有確切證據證明您的信用卡資料也遭竊，但我們仍無法排除這種可能性。若您有將信用卡資訊存在帳號內容之中，那考慮最壞的可能性就是卡號以及卡片失效日期也外流了。 For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. 為了您的安全著想，我們強烈建議您留意使用電子郵件、電話、或是傳統郵件的方式詢問您個人或是敏感資訊的手法，SONY絕不會使用這些手法聯絡您本人。更不會使用電子郵件詢問您的信用卡卡號、社會安全號碼或是其他個人身份資訊。因此，當您被問及這些問題時，您可以確信絕非由SONY所發出（哈哈，用其他名字似乎就無所謂了）。當 PSN以及Qriocity服務恢復時，我們強烈建議您立即登入並變更您的密碼。此外，如果您有使用同一組帳號以及密碼存取其他業者的服務，我們同樣建議您變更密碼。 To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it: 為了避免個資遭到竊取或造成其他財產上的損失，我們建議您保持警戒，並仔細檢查帳號的狀態以及信用紀錄，對於有進一步需求的人，我們提供以下資訊： U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228. （美國的居民可以申請一份免費的信用紀錄） We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a "fraud alert" on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below. 我們已經巷美國信用卡管理局提供了名單，故您可以免費要求管理局將您的信用卡管理局將卡片註記為「詐騙警戒」，商家在取得授權前必須進一步核對身份。這意味商家在取得授權之前必須要按照一些必要程序來確認身份，所以可能會在消費上造成一些不便。當其中一間管理局確認了「詐騙警戒」後，其他的管理局也會同步將您的資料註記，若您有任何問題，歡迎撥打以下電話： Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013 Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241 TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790 You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us. （關於個資保護的相關資訊） We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions. 再次感謝您在我們完成整個調查之前的耐心等候，對於此一事件帶來的任何不便，我們感到非常抱歉。我們的團隊目前正24小時努力在解決問題，我們會在最短的時間內重新讓服務恢復正常。SONY極度重視個人資料保護，而且我們會繼續努力，在保護玩家的個人身份資料，同時又提供玩家一個既安全又有高水準的娛樂環境。 Sincerely, Sony Computer Entertainment and Sony Network Entertainment 你誠摯地，SCEA與 SNE敬上 ****** 本文轉錄前請先徵求本人許可 -- ○ ____ _ _ _ _ ____ _ _ ____ _____ ____ 。 ★(_ _)( \( )( \/ )( ___)( \( )(_ _)( _ )( _ \ ｏ _)(_ ) ( \ / )__) ) ( )( )(_)( ) / ● ‧ (____)(_)\_) \/ (____)(_)\_) (__) (_____)(_)\_) ★ ｏ -- ※ 發信站: 批踢踢實業坊(ptt.cc) ◆ From: 140.120.31.137

推

satou20444

04/27 10:42, , 1^F

04/27 10:42, 1^F

→

satou20444

04/27 10:43, , 2^F

04/27 10:43, 2^F

推

Modchip

04/27 10:44, , 3^F

04/27 10:44, 3^F

→

rusa

04/27 10:54, , 4^F

04/27 10:54, 4^F

→