[閒聊] 想買HTC10,可是保固維修...
用了1年8個月的Z3,從5月中觸控發病後就開始爬文找新機
考慮過V10、G5、NOTE5、S7、HTC10,甚至X系列(掩面)
老實說SONY手機外型還是最吸引我,但還過幾年再說吧
幾乎每個品牌每支手機都有送修心得,其中還有修不好的
我知道沒問題的當然不會特別跑去01、巴哈或是本版PO文
大多不愉快的送修心得野都可能是「個案」,而非「通例」
但是就mobile01看到的HTC10送修個案來說,似乎都有點慘
其中讓我比較在意的兩個案例,都是送修後加贈螢幕刮痕:
案例1. http://goo.gl/i1B7cJ
因螢幕黃斑送修,客服聯絡說要修可以但面板刮傷是人為損壞
所以要修得先自行負擔3400元,但苦主說送修前螢幕無損傷
自此苦主與HTC客服就展開了一段奇幻的旅程(誤
簡單來說,螢幕發現黃斑,只要還在保固內就可以免費換給你
但是你的螢幕被我們發現有刮痕,所以我們就得收3400再出保
案例2. http://goo.gl/ohZm8g
因為GPS收訊差而送修,送返後GPS一樣沒改善但獲得螢幕刮痕
之後照慣例,苦主和HTC客服得要展開為期一週以上的攻防戰
幾經確認驗證後,這才還苦主一個清白,證明刮痕是HTC疏失
然後GPS的檢測倒底要送修幾次才願意測試,我已經看不懂了XD
版上也有一則wifi送修實例,送修後多了"小傷"也是令人在意...
https://www.ptt.cc/bbs/MobileComm/M.1463229611.A.D6B.html
HTC我只用過one x+,買來就有充電問題,連續換了第三支才OK
但因本身算是籤王強運,買什麼電器都會遇到機王,所以不怪HTC
倒是one x+過熱、操作時卡噸、續航力不佳,給我留下不好的印象
我對於他們客服印象不錯,所以過去一個月以來看到這些維修心得
有點驚訝他們不僅是發包給聯強的維修對應不佳,就連本廠對應也是
幾家手機大廠中,目前看起來保固對應評價不錯的似乎只有億電通?
可惜G5跟HTC10比起來,個人對HTC10比較有好感,就差保固服務了...
有沒有人可以出來平反一下HTC保固其實還不錯,那些只是個案=v="
我真的很怕身為籤王的我拿到機王.....
HTC保固真的大不如前了嗎?
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