作者查詢 / HOYA0071
作者 HOYA0071 在 PTT [ CVS ] 看板的留言(推文), 共116則
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72F推:h大 客戶是在提醒公司物流系統有問題的話04/29 23:34
73F→:就不用一直去講寄件規則了 你的意思有點像是04/29 23:35
74F→:你不遵守 所以東西不見 你活該這樣04/29 23:35
79F→:我是說你的推文會給人感覺這樣04/29 23:37
80F→:希望原PO的事情能夠找到兇手 也希望公司高層能看到這篇04/29 23:38
84F推:不管是取件店 還是寄件店 都代表全家阿04/29 23:40
86F→:寄件店一定離原PO很遠 不能馬上到的 不然幹嘛寄04/29 23:41
139F推:我覺得大可不必這樣對號入座耶 h大04/30 00:45
141F→:我也是全家的人 可是我想到的只希望原PO趕快找到04/30 00:45
142F→:看到那一句 我也不覺得怎樣 畢竟"全家"的確把東西弄丟了04/30 00:46
143F→:而且店到店本來就是全家的附屬商品 消費者不會去了解04/30 00:46
145F→:店到店的流程會經過哪些廠商 只會知道"全家"寄丟物品04/30 00:47
149F推:消費者當然會很直覺認為物品被偷了 這很正常的04/30 00:49
150F→:我上面說了 店到店的流程 消費者無法理解經過哪些廠商04/30 00:49
151F→:店到店會經過日翊 消費者不會了解04/30 00:50
152F→:所以當然會說 東西被"全家"偷了04/30 00:50
155F→:就好比我之前在黑貓宅配 有貨品被幹走 客戶說你們黑貓04/30 00:51
157F→:內部的手腳不乾淨 當然會有點憤怒 可是自己做的好就好04/30 00:52
159F→:我不是擔當04/30 00:54
161F→:只是做服務業 要更用心站在消費者角度去思考問題04/30 00:55
162F→:而且原PO會生氣 是因為這不只是兩千多的撲滿吧04/30 00:58
164F→:而是跟男友一起存錢的回憶04/30 00:58
205F推:我覺得 你們越護航 只會顯的全家的形象越差04/30 01:33
206F→:請三思推文04/30 01:34
217F推:其實現在等原PO PO後續全家處理方式再來討論也不遲04/30 01:39
38F推:感覺會抱怨的都沒看過那種 一來就抓一大把走的客人04/29 00:41
66F→:你的標題 對敬業的全家店員來說 是一個打擊04/29 00:42
10F推:最後一句接全家就是你家或是Alway's open 7-11也很順 XD04/15 13:23
6F推:原PO說故事的能力真好 XD03/31 12:56
17F噓:閣下是澳洲歸國華僑後02/04 02:41
96F推:委屈你了 不過有些事情該講的還是要講10/18 18:25
15F→:祇是一個尊重問題而已10/14 02:17
16F→:而且我說的是你手伸出來接 結果錢灑桌上的人10/14 02:18
17F→:一堆人要對號入座我也沒辦法10/14 02:18
19F→:服務態度很糟的話 我應該不會做超商可以做三年喔10/14 03:49
20F→:七到十三句哪裡有問題了 我只是回應阿10/14 03:49
21F→:我只是對於不尊重人的人 給予他應該得到的態度而已10/14 03:50
22F→:我要說的是 我針對的是那些 店員手伸出來接了10/14 03:51
23F→:然後你還要堅持灑錢批哩啪拉在桌上的這種客人10/14 03:51
1F推:有點想噓 妳真的有做過超商嗎?05/18 03:27
17F推:可以跟你要手機鈴聲嗎04/20 00:28