作者查詢 / aalittle
作者 aalittle 在 PTT [ ask ] 看板的留言(推文), 共21則
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100F推:簡單說就是客人長期被訓練出來的，以及為了節省時間06/13 17:22
112F推:所以收餐盤是客人的權利而非義務06/13 17:27
114F→:客人有權為了讓這個用餐環境更好而去收餐盤06/13 17:27
115F→:但不表示客人不收餐盤是多嚴重的不良行為06/13 17:28
119F→:如果真的那麼嚴重的話，業者自然會定罰則就像吃到飽店罰06/13 17:28
120F→:浪費食物的客人06/13 17:29
121F→:哪裡好笑，我又沒說不說就該死，你高興不收就不要收啊06/13 17:30
127F推:總之，去速食店客人會主動收盤是客人長期訓練以前環境營06/13 17:35
128F→:造出來的，沒有"強制性"06/13 17:35
134F推:所以說這都只是習慣問題而已啊，沒強制性06/13 17:40
137F→:只能說某種程度來看，客人的確是可以訓練的06/13 17:41
143F→:就像早期去吃麵攤，筷子袋倒處掉一地，後來桌上放了可以06/13 17:42
144F→:戳筷子袋的工具，客人看到了大多就漸漸的學會使用06/13 17:42
148F→:當然你不爽也可以放在桌上不理他，我也沒看過老闆發飆06/13 17:43
156F推:話說以前M在推動這樣的活動的時候，的卻有斷時間是會跟客06/13 17:48
157F→:人宣導的，因為我就看過店員跟客人起爭執06/13 17:49
158F推:店員責斥客人不收餐盤，客人火大就把餐盤連垃圾都丟掉06/13 17:51
159F→:後來不知道是不是因為怕這樣的衝突，就沒有對客人勸導了06/13 17:52
163F推:不過以大家對於M的印象來推斷，加派外場的成本勢必是基層06/13 17:59
165F→:員工工作量增加或是直接轉嫁到商品價位讓客人吸收 XD06/13 17:59
166F→:不過也無所謂啦～反正我也幾乎都沒在吃M了06/13 18:00
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