Re: [分享] SLH免房券信件內文分享 [SLH]

看板points作者amiabest (蛙式低)時間8年前 (2015/08/11 00:05)推噓4(4推 0噓 8→)

留言12則, 5人參與討論串2/2 (看更多)

想請問大家這個問題, 因為我寫信給slh,但他們回信的意思,我不太清楚就是換到的這個免房,到底能不能給別人用呢？假如我得到了這個voucher,但我給我家人使用, check-in時,我本人並不會出現,這樣能夠使用嗎？還是要在使用免房寫信確認時,就要跟他說明清楚呢？謝謝以下是我寫的信件 Dear, I have a question about the complimentary night. Could I give the complimentary night's voucher to my friends or family to use if I have the voucher? It means that I have the voucher, but my family use it to live. Perhaps I will not accompany with them. 這是客服回我的信件 Thank you very much for your E-mail. I can confirm there is no issue with another person using your complimentary night stay voucher. As per our Terms of Use, the benefits of The Club will not apply to a complimentary night booking and therefore this should not be a problem. To make the booking, please might I suggest you, rather than the recipient, contact the Vouchers team; so as to avoid confusion. Should you require any further assistance, please do not hesitate to contact me. ※ 引述《reinstall (Why life is so short?)》之銘言： SLH會員一年內住滿5次也就是一年內擁有5個qualified stays 就會被升級成Honoured Member 同時會發送一張免房券到註冊的信箱我是在8/3完成第5個stay 然後今天8/13收到免房券此篇主要是分享信中的敘述及免房訂房規則信中一開始會提到Honoured Member有什麼權益(官網都有可自行參閱) 之後會有一段話 The voucher code below is valid for 12 months for stays at any one of our beautiful hotels: CODE XXXXXXXX-XX <===這是免房code To book your complimentary night using this voucher code, you must contact us by email on vouchers@slh.com with details of your request, giving a minimum of two weeks notice prior to your stay. Please note that a complimentary night cannot be attributed retrospectively to a reservation that already exists. 也就是免房需要寄信去換信箱為vouchers@slh.com 信中最後為免房規則 *The terms and conditions of Small Luxury Hotels of the World™ complimentary nights are as follows: 1.Complimentary night voucher codes can only be used once and are valid for 12 months from the date they are awarded. 2.The complimentary night relates to standard double room accommodation only. It is always subject to availability; (i.e. at the hotel’s discretion. If a booking is requested during the hotel’s peak season, they are entitled to deny confirmation). 3.Hotel availability for the claiming of this voucher for complimentary nights may differ from general online availability. Your voucher is subject to the availability of complimentary nights. 4.A minimum of two (2) weeks notice must be given. 5.All booking requests must be made by email only to the UK office to vouchers@slh.com. 6.All food, beverages, taxes, and other incidental costs incurred by the guest are to be settled prior to departure from, and direct with, the individual hotel. 7.Complimentary night reservations are non-flexible and once confirmed by SLH, no alterations or cancellations can be made. In case of alteration or cancellation, you will forfeit the complimentary night(s). 8.The usual benefits of The Club of Small Luxury Hotels of the World are not provided for complimentary nights, or for nights booked as part of the same reservation. The complimentary night cannot be attributed retrospectively to a reservation that already exists. 1.Guests who choose to utilise their room nights at an all-inclusive SLH hotel will incur an additional charge, which will vary depending on the property selected. 2.Small Luxury Hotels of the World has the right to update these terms and conditions. The claiming of room nights will be governed by the terms and conditions that are in place at the time the room nights are claimed rather than issued. 大意大概就是要免房期限一年要提早兩星期訂只能透過寫信訂官方幫你看你要的日期可不可以換免房無待遇還有一個大重點就是訂了免房券就算用過了所以訂了就不能退 etc. 希望能幫到想要了解SLH免房的人 -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 220.228.151.36 ※ 文章網址: http://www.ptt.cc/bbs/points/M.1407992419.A.FC7.html

推

LoseProphet

08/14 13:01,

08/14 13:01

→

reinstall

08/14 13:23,

08/14 13:23

→

moonlee

08/14 13:31,

08/14 13:31