Re: [住宿] [IHG] 義大CP 掰了?
剛剛收到IHG客服寄來的信（有訂1月中的義大CP）
大意就是說真的無法入手points或stay了
除客套道歉外沒有任何補償方法 最多取消
Dear ***,
Re: Confirmation # ********
As one of our valued IHG Reward Club members, we are writing you
regarding your upcoming reservation for the Crowne Plaza Kaohsiung
E-Da World, Taiwan. Due to the change in the hotel's status, we
wanted to take the time to inform you that the hotel is no longer
part of the IHG family. I would like to apologize in advance for
any inconvenience this may cause you.
The hotel has assured us they will still be able to honor your
reservation as you had originally booked it with IHG.
Unfortunately, however, they will be unable to offer IHG Rewards
Club benefits, points, or credit for the stay. If you have any
questions or would like to cancel your reservation, you may
contact the hotel directly. The phone number to the hotel is 866-
7-6568111. Additionally, you may contact our office at +86 21 2033
4808*.
As an IHG Rewards Club Platinum member, we realize you have many
choices when it comes to your travel needs. We greatly appreciate
your understanding in this matter and thank you for your
patronage. We look forward to the opportunity to host you as our
guest at another IHG property in the near future.
Sincerely,
Jared Hitesman
Customer Care
IHG
Phone: +86 21 2033 4808 *Monday to Friday 9:00 A.M. – 6:00 P.M.
Email: hi-guestrelations@ihg.com
www.ihg.com
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◆ From: 118.160.221.61
※ 編輯: weichia 來自: 118.160.221.61 (01/03 02:07)
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