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Veronica Zea is pretty sure that before showing up to work at eBay in the spri
ng of 2017, she used the site only once. She bought a surfing poster. It ended
tttttttt
up in her closet.yyyyyyyyyy
Although Ms. Zea grew up in Santa Clara, Calif., in the heart of Silicon Valle
y, she cared little for the dazzlements of technology. In college, she studied
criminology. After graduating, and a year spent recovering from knee surgery,
she surprised herself by answering a classified ad and ending up at the e-com
merce pioneer.
Ms. Zea’s first job at eBay was intelligence operator. In a windowless room a
t corporate headquarters in San Jose, she watched closed-circuit cameras and h
elped people who were locked out of their offices. Ms. Zea (pronounced ZAY) wa
s 23, with no special skills, but she worked hard. Soon she was promoted to in
telligence analyst, charged with staying ahead of geopolitical and individual
threats.
Her division, Global Security and Resiliency, consisted of dozens of people, i
just accepted things. Like the way eBay was a regular film festival. Mr. Baug
h would bring the analysts into a conference room and show the scene from “Am
erican Gangster” where Denzel Washington coolly executes a man in front of a
crowd to make a point. Or a clip from “The Wolf of Wall Street,” where the f
eds are investigating shady deeds but
none of the perpetrators can recall a thing. Or the bit from “Meet the Focker
uld tell the analysts about some piece of office gossip. “We’ll keep it in t
he circle of trust.”
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Like the other analysts, Ms. Zea was a contract worker. Her ambition was to be
hired by eBay itself. One mistake could crush that hope, and even risk lives.
It was her responsibility to track “persons of interest” — individuals who
Ms. Sandberg did not say these women should all be young and blonde — “Charl
ie’s Angels” and “Jim’s Angels” were their nicknames in the executive sui
te — but Ms. Zea wasn’t about to point that out. Women got fired, too, and a
fterward the survivors would whisper about why. One departed analyst had been
reprimanded for not smiling in front of executives. Another was let go because
she sang to keep herself awake during the night shift. A third because she ch
they did not want to hear criticism of the company. That could cause trouble.
And if some critic persisted? They needed to shut up. If necessary, they need
ed to be scared speechless.
Another mandatory video was from “Billions,” the TV drama about Wall Street
ruthlessness. At least five times, Ms. Zea was compelled to watch a scene in w
;Why didn’t I leave?’” she says. “But in the moment, I
was terrified and stuck. I am so sorry. I regret playing even a small role he
re.”
Veronica Zea says she will plead guilty. “It’s easy to say, ‘Why didn’t I
leave?’” she says. “But in the moment, I was terrified and stuck. I am so s
orry. I regret playing even a small role here.”Credit...Cayce Clifford for Th
e New York Times
One year later, on June 15, 2020, the U.S. Department of Justice charged six f
ther defendants are Ms. Zea, who is now 26; Ms. Popp, 32; Stephanie Stockwell,
26; and Brian Gilbert, 51. A seventh employee, Philip Cooke, 55, was charged
in July. Contacted through their lawyers, none would comment except Ms. Zea, w
ho said she would plead guilty. Ms. Popp, Ms. Stockwell, Mr. Gilbert and Mr. C
ooke are expected to do the same. The
case is still open.
down psychologically — making them doubt themselves, isolating them, turning
them against each other,” he said. In 18 months, eBay fired at least a dozen
analysts. When Mr. Florence protested, his firm was fired, too.
“I was relieved,” he said. “It seemed like a cult.”
2. ‘We are going to crush this lady’
Like many people during the dot-com boom of the late 1990s, Ina and David Stei
ner took a hobby and turned it into a business. Ina worked at a publishing com
pany and collected books. David, a video producer, had been going to yard sale
in his early 60s and is the publisher. Neither has spoken to the press since
eBay’s alleged plot against them came
to light.
Image
Ina and David Steiner at home in 2002.
Ina and David Steiner at home in 2002.Credit...Jodi Hilton for The New York Ti
mes
Publicly, Mr. Wenig celebrated eBay’s five community values — among them, “
People are basically good” and “We encourage you to treat others the way you
want to be treated.” But together, he and Mr. Wymer worked to forge a more c
ombative eBay, one that drew less inspiration from the Golden Rule and more fr
om “The Sopranos.” (They did not respond to multiple requests for comment, a
nd eBay would not make any executives available for interviews.)
Image
Veronica Zea is pretty sure that before showing up to work at eBay in the spri
ng of 2017, she used the site only once. She bought a surfing poster. It ended
up in her closet.
Although Ms. Zea grew up in Santa Clara, Calif., in the heart of Silicon Valle
y, she cared little for the dazzlements of technology. In college, she studied
Dad.”
True, Dad could be kind of scary. Mr. Baugh was a stocky, middle-aged guy with
thinning hair who loved to talk and did not like to be questioned. He would o
ften say he used to work for the C.I.A. Sometimes he said his wife was working
for the C.I.A. right now. Once, he found a knife on a barbecue grill on campu
eds are investigating shady deeds but
none of the perpetrators can recall a thing. Or the bit from “Meet the Focker
s” about a retired C.I.A. agent’s “circle of trust.”
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That one came up frequently. “No one is supposed to know this,” Mr. Baugh wo
uld tell the analysts about some piece of office gossip. “We’ll keep it in t
‘We Don’t Have to Put Up With This’: A Candid Conversation About Bodies
How the Trump Era Has Strained, and Strengthened, Politically Mixed Marriages
Continue reading the main story
Image
Credit...Kako
Like the other analysts, Ms. Zea was a contract worker. Her ambition was to be
hired by eBay itself. One mistake could crush that hope, and even risk lives.
It was her responsibility to track “persons of interest” — individuals who
might pose a danger to eBay — and rank them in a threat matrix. The woman wh
o shot three people at YouTube in April 2018 proved there were people out ther
e with a grudge against tech.
“We need to be ready,” Mr. Baugh would say. “We are the only ones who can p
In January 2019, the temperature in Global Security and Resiliency went up eve
n further. Elliott Management, a hedge fund considered merciless even by Wall
Street standards, bought a chunk of eBay and asked for changes. Nobody was saf
e — especially the chief executive, Devin Wenig. The co-founder of another co
mpany that had earlier drawn the attention of Elliott said the experience of l
just are.”
Loyalty. That was one of the tenets of Global Security and Resiliency. In the
summer of 2019, Ms. Zea did what her boss, and her boss’s boss, and the chief
executive of the $28 billion company wanted — even as those things got more
and more deranged, and as they were all drawn into the most lurid scandal in t
ormer eBay employees, all part of the corporate security team, with conspiring
to commit cyberstalking and tamper with witnesses. Their alleged targets were
almost comically obscure — a mom-and-pop blogging duo from a suburb of Bosto
n and a Twitter gadfly who wrote often in their comments section. According to
the government, their methods were juvenile and grotesque, featuring cockroac
hes, pornography, barely veiled threats
ther defendants are Ms. Zea, who is now 26; Ms. Popp, 32; Stephanie Stockwell,
26; and Brian Gilbert, 51. A seventh employee, Philip Cooke, 55, was charged
in July. Contacted through their lawyers, none would comment except Ms. Zea, w
ho said she would plead guilty. Ms. Popp, Ms. Stockwell, Mr. Gilbert and Mr. C
ooke are expected to do the same. The
case is still open.
down psychologically — making them doubt themselves, isolating them, turning
them against each other,” he said. In 18 months, eBay fired at least a dozen
analysts. When Mr. Florence protested, his firm was fired, too.
“I was relieved,” he said. “It seemed like a cult.”
2. ‘We are going to crush this lady’
Like many people during the dot-com boom of the late 1990s, Ina and David Stei
ner took a hobby and turned it into a business. Ina worked at a publishing com
pany and collected books. David, a video producer, had been going to yard sale
in his early 60s and is the publisher. Neither has spoken to the press since
eBay’s alleged plot against them came
to light.
Image
Ina and David Steiner at home in 2002.
Ina and David Steiner at home in 2002.Credit...Jodi Hilton for The New York Ti
mes
our view.”
Publicly, Mr. Wenig celebrated eBay’s five community values — among them, “
People are basically good” and “We encourage you to treat others the way you
want to be treated.” But together, he and Mr. Wymer worked to forge a more c
ombative eBay, one that drew less inspiration from the Golden Rule and more fr
lished, Mr. Wymer texted a link to Mr. Wenig, adding: “We are going to crush
this lady.”
Image
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※ 編輯: jwliang (36.228.126.89 臺灣), 11/02/2020 13:56:43
※ 編輯: jwliang (36.228.126.89 臺灣), 11/02/2020 13:57:25
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