[問題] 今日已買花東線車票
本人預定今日要搭乘443次（19:06）玉里到板橋，但看到列車出軌消息，因要返回工作崗
位，約16:30至台鐵退票，想說應可全額退票，但還是被收取20%的費用～想問一定要台鐵
宣布一年內均可退票才可全額退嗎？
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