Re: [新聞] LAX太過分 通關要3小時
看板Aviation作者ALPHONSE2501 (MelonHunter 2000™)時間12年前 (2011/11/21 08:27)推噓0(0推 0噓 0→)留言0則, 0人參與討論串2/2 (看更多)
這應該是原版新聞
LAX officials decry shortages of customs, immigration agents
Travelers face long waits on planes or in lines because of understaffing. The
airport director has filed a formal complaint with the head of the customs
agency.
http://www.latimes.com/news/local/la-me-lax-customs-20111119,0,4511592.story
By Dan Weikel, Los Angeles Times
November 19, 2011
Shortages of customs and immigration agents at Los Angeles International
Airport have been causing significant delays for thousands of travelers,
forcing them to wait on their planes or stand in line for up to three hours
before being processed, airport officials say.
The problem is a long-standing one for the nation's third-busiest airport,
but it became so acute this summer that LAX officials formally complained to
the head of the federal customs agency.
In an August letter, airport director Gina Marie Lindsey cited examples of
understaffing and repeated delays, including several in which passengers
waited on their planes about 40 minutes after long flights.
The correspondence to U.S. Customs and Border Protection Commissioner Alan D.
Bersin also noted that on one day in July only a third of the airport's 60
immigration booths were staffed and more than 2,700 international passengers
had to be held on airliners because of processing delays.
One passenger, Sue Britt of Australia, complained to airport officials that
after traveling 20 hours in September, she had to wait more than an hour in
line to have her passport checked. She noted there were only two immigration
agents on duty to process hundreds of passengers from her flight.
"Is the airport unaware of the number of people carried by a [Boeing] 747?"
Britt wrote to airport officials. "In future flights, I will avoid LAX at all
costs.... Unfortunately LAX creates a negative impression, one that surely
extends to the city and the country it represents."
If the problem persists, Lindsey said, a multibillion-dollar investment to
expand the Tom Bradley International Terminal and its federal inspection
station will be wasted.
"I am getting more letters than I have ever gotten from passengers
complaining about delays," Lindsey said. "We are spending a great deal of
money for facilities that will present the best front door the city can
possibly have.... We need to ensure that this will result in a better
experience for the passenger."
Customs and Border Protection officials declined to be interviewed. But in a
prepared statement, they said the agency strives to work closely with local
officials to facilitate business and passenger travel at all ports of entry.
"While security concerns prevent us from discussing [agency] staffing levels
at individual ports," they said, "we continually evaluate personnel needs to
appropriately manage travel and trade."
Frank Clark, the former head of LAXTEC, an organization that represents
international carriers at LAX, and officials for Airports Council
International-North America said the shortages have been a chronic problem at
LAX and other airports across the country, including John F. Kennedy in New
York, Dallas-Fort Worth, Miami and Chicago-O'Hare. They blame the shortages
largely on federal budget problems.
Lindsey said she has not heard back from Bersin. Customs and Border
Protection, however, has changed some of its top managers in the region, she
noted.
Both local and federal officials have been exploring ways to expedite
processing of international travelers. Though progress has been slow, Lindsey
said, there has been some "improvement at the margins" since her letter was
written.
"But at the end of the day," she added, "there will be a need for additional
staffing."
Meanwhile, U.S. citizens traveling abroad can take steps to reduce delays,
such as enrolling in the federal "Global Entry" program. Participation
requires interviews, fingerprinting and background checks by customs agents.
Qualified travelers can check into a kiosk instead of standing in immigration
lines.
"It is another avenue to address the shortfall in staffing," said Debby
McElroy, an airports council vice president.
dan.weikel@latimes.com
Copyright c 2011, Los Angeles Times
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銀時: 什麼嘛...這不是新阿姆斯特朗旋風噴射阿姆斯特朗砲嗎?做得挺像的呢.
長谷川: 它是能把台北府炸掉,逼迫好龍冰開城的批踢踢的決戰武器.
新八: 什麼?我們天龍是被這種噁心的大砲打敗的嗎?
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