[新聞] Replying to User Reviews on Google Play
http://goo.gl/esrgu
User reviews on Google Play are great for helping people discover quality
apps and give feedback to developers and other potential app users. But what
about when developers want to give feedback to their users? Sometimes a user
just needs a helping hand, or perhaps a new feature has been added and the
developer wants to share the good news.
That’s why we’re adding the ability for Google Play developers to respond
to reviews from the Google Play Android Developer Console. Developers can
gather additional information, provide guidance, and — perhaps most
importantly — let users know when their feature requests have been
implemented.
We’ll also notify the user who wrote the review via email that the developer
has responded. Users can then contact the developer directly if additional
followup is needed or update their review.
We’re releasing this feature today to those with a Top Developer badge ().
And based on feedback from users and developers, we will offer it to
additional Google Play developers in the future.
Conversations are meant to be two-sided, and facilitating discussion between
developers and users will ultimately yield better apps, to the benefit of
everyone.
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Google 開放 頂尖開發人員 直接對 Play Store 上的 Review 做評論
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