[問題] 達美退票政策
我在三月時買了一張Delta到美國的機票，是non-refundable的
但是現在發現時間上有衝突，想要取消航班
打電話到達美，他卻不讓我取消或做任何更動
因為他聲稱我這張票是特價票，不能變更
可是我在網路上訂的時候並沒有特別標明說這是特價票，只有說這是non-refundable的
達美的網頁上也說
Even if your ticket is not refundable, you might still be able to cancel your
itinerary.
You have one year from the ticket's original issue date to reschedule your
travel without losing the full value of the ticket (less any applicable
change fees).
‧For domestic travel, tickets must be reissued and travel completed within
one year of the original ticket date.
‧For international travel, tickets must be reissued to the same or another
international destination, and travel must begin within one year of the
original ticket date.
但因為達美的agent堅持說我的是特價票，完全不能幫我做更動
這時候我該怎麼辦?
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05/08 09:59, , 1F
05/08 09:59, 1F