Re: [問題] [SPG] SPG喜達屋 BRG

看板points作者prepare26 (AA)時間6年前 (2017/07/23 11:12)推噓6(6推 0噓 7→)

留言13則, 7人參與討論串1/1

8月初要去澳門玩，沒跟到一夜升金QQ。官網上可取消一天1322HKD未稅，後來在EXPEDIA查到一天5088NTD(約1300HKD)未稅，就馬上申請BRG，第一次填內容有點亂寫，本來以為不會過，沒想到居然過了! 還比我預期中的便宜! 我比較的是豪華雙床房，我本來以為是無論比什麼房，只要官網有更低的價格就不會過，不過好像也不是這樣，客服會自已去找同房型的比較。 Dear Mr. XXX, Thank you for your interest in the Starwood Hotels & Resorts Best Rate Guarantee program. I welcome this opportunity to help one of our Starwood Preferred Guest members. As a gesture of goodwill, I have processed your claim for Expedia.com.tw, after reviewing the link that was provided with your claim. Please, note that based on how your claim form was filled out, the competing website was listed as Expedia.com, which is the US version of the website. For future reference, please indicate the proper competing website on your claim form, as the information entered into the Competing Website field is what we use when processing a claim. I have reviewed your claim for our Sheraton Grand Macao Hotel, Cotai Central and I am pleased to confirm that your claim has been approved. The confirmation number for your reservation will remain the same. Please, present this e-mail upon arrival at the hotel. Here are the approved details that have been updated on your reservation. Guest Name: XXX Confirmation XXXX Hotel Name: Sheraton Grand Macao Hotel, Cotai Central Arrival Date:XXX Departure Date: XXX Room Type: A deluxe room with two adults Actual confirmed rate: 989.34HKD (1,236.68HKD less 20%) plus tax and Service Charge per night Claim reference number:XXXX If you have any questions regarding your Best Rate Guarantee claim or if you have any issues with the rate charged at check out, please contact us at best.rate@starwoodhotels.com within 15 days of departure. Mr. XXX, I hope that you have a wonderful time during your upcoming stay at our Sheraton Grand Macao Hotel, Cotai Central. Your interest in our Best Rate Guarantee program is appreciated and we look forward to any claims you may submit in the future. I have included a link to our Best Rate Guarantee claim form, for your convenience. Best Regards, Associate, Best Rate Guarantee Starwood Hotels & Resorts Worldwide, LLC -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 101.15.133.156 ※ 文章網址: https://www.ptt.cc/bbs/points/M.1500779569.A.5D3.html ※ 編輯: prepare26 (101.15.133.156), 07/23/2017 11:13:17

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leocc70

07/23 11:15, , 1^F

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raxway

07/23 15:35, , 2^F

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sotight

07/23 16:30, , 3^F

07/23 16:30, 3^F