[情報] 非透過原廠更換螢幕的iPhone依然享有保固

看板iOS作者 (雄人魚)時間8年前 (2017/02/25 15:19), 編輯推噓4(403)
留言7則, 6人參與, 最新討論串1/1
原文連結:https://goo.gl/OGml4t 因尚未看到中文版的新聞,故先貼上原文。 Friday February 24, 2017 1:35 pm PST by Joe Rossignol iPhones that have undergone any third-party screen repair now qualify for warranty coverage, as long as the issue being fixed does not relate to the display itself, according to an internal memo distributed by Apple today. MacRumors confirmed the memo's authenticity with multiple sources. Previously, an iPhone with a third-party display was not eligible for any authorized repairs under warranty. When a customer with an iPhone that has a third-party display seeks a repair for a non-display issue, Apple Stores and Apple Authorized Service Providers have been advised to inspect the device for any fraud or tampering, and then swap out the device or replace the broken part based on Apple's in-warranty pricing. iPhones with third-party displays must still be within their warranty coverage period, whether it be Apple's standard 1-year manufacturer's warranty or extended AppleCare coverage, in order for warranty service to be honored. If the iPhone is out of warranty, or the repair involves a display-related issue, customers will be offered the option to pay Apple's flat rate out-of-warranty pricing. If a customer declines this out-of-warranty pricing, then Apple Authorized Service Providers are instructed to decline service altogether. If the presence of any third-party part causes the repair to be unsuccessful or breaks the iPhone, Apple said customers will be required to pay the out-of-warranty cost to replace the third-party part, or the entire device if necessary, in order to resolve the issue that the iPhone was initially brought in for. If a customer wants to pay for an Apple genuine display to replace their third-party display, Apple Authorized Service Providers have been instructed to quote the typical out-of-warranty price for a new display. Apple said AppleCare+ will not cover third-party display or battery repairs. Apple Authorized Service Providers are still instructed to decline service for any iPhone with a functional failure related to a third-party aluminum enclosure, logic board, battery, Lightning connector, headphone jack, volume buttons, mute switch, sleep/wake button, and certain microphones. MacRumors has confirmed that the policy applies to repairs in the United States and Canada, while other regions are likely included. 心得: 大意是說,以前只要使用了非原廠的螢幕,手機就喪失保固。目前新政策是在保固內的 iPhone 如果送修其它非螢幕相關項目時被發現沒有透過原廠更換(原廠)螢幕,只要檢測 後確認手機其它零件沒有被不當更換過或是因此受損,則依然享有保固。 -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 223.136.113.15 ※ 文章網址: https://www.ptt.cc/bbs/iPhone/M.1488007175.A.3FE.html

02/25 15:51, , 1F
判定原則在經銷工程師手上 一樣說你受損不享包括吧我猜
02/25 15:51, 1F

02/25 15:52, , 2F
保固
02/25 15:52, 2F

02/25 16:13, , 3F
依舊受潮不保固喔~~~呵呵
02/25 16:13, 3F

02/25 22:40, , 4F
卡一個
02/25 22:40, 4F

02/26 00:00, , 5F
鬼島有鬼島的玩法
02/26 00:00, 5F

02/26 00:39, , 6F
官方規定在鬼島僅供參考
02/26 00:39, 6F

02/28 01:57, , 7F
在台灣經銷商就是規定,除非直營開了
02/28 01:57, 7F
文章代碼(AID): #1OiJ07F- (iOS)