[抱怨] 超不爽 Anna S
＊商品/店家名稱：Anna S
＊購買連結：http://www.rakuten.com.tw/search/Anna%20s/
＊事發經過：我在五月中收到ANNA S的商品
等了一個月,品質跟我想像的差很多
我馬上寄回去要退款,寄回去一個禮拜後
我打去確認有沒有收到我退的東西
對方電話中跟我確認有收到,會繼續辦理退款事宜.
我等了三個多禮拜才突然想到還沒收到退款,
於是再次打去,是一個口氣很差的歐巴桑接的,
還不等我說完馬上大聲叫我三點過後再打啦!!...
後來過幾天再打去是另個人接的
跟我要訂單編號
我說我已經留在臉書私訊裡面請他去看(因為編號很長串
接下來又是音訊全無....
真的是氣到直接FB給一顆星
現在他們看到終於主動積極回覆我
說要退款給我,
前提是
要我把一顆星改掉!!!! 才要退款給我...
他們一直說因為沒有我的資料所以無法退款給我,但是寄回去的資訊明明
就有電話地址姓名訂單號碼..我也直接打去確認商品是我寄回去的
現在用這理由推託
我真的超傻眼
我說負評我沒有隨便給
是我的真實感受
他們卻堅持要我收回才退款
第一次在網路買東西買到這麼生氣!!
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