[心得] 國際轉運選圓通,結果嚴重延宕欲哭無淚
★物品名稱：淘寶官方國際轉運的圓通速遞
☆賣家名稱：圓通速遞
★拍賣網址：圓通官網
http://www.yto.net.cn/cn/service/onlineservice.html
☆網誌心得：因3/17有演出,故在3/5-3/6分別下標3家廠商的道具服裝,
選擇圓通速遞(當時認為可跟7-11合作的商家品質應該不錯),
沒想到這是痛苦的開始,速度和品質比首重15元/kg的樂購趣還糟糕
3/7.3/8.3/10,我三件物品都已由圓通簽收,
但只有一件顯示已入庫,其餘兩件遲遲 未入庫
3/10我千辛萬苦才聯絡上阿里旺旺的客服,很禮貌回答正在搬倉庫
3/11就會入庫,然而3/11....3/12....
直到3/13中午這三件物品才全部入庫(中間又是痛苦地一再跟客服催促連絡,
一再表明我是演出急用(其實本來時間應該很寬裕),是否可以加緊處理
也一再看到"對不起.搬倉中....貨物太多.處理不完....請耐心等候"
這樣客氣又無建設性的制式回覆)
總之3/13中午看到已入庫我就馬上辦理合併運送,
也說明狀況請客服盡快幫我寄送,免得開天窗,客服也說盡快辦理
但今日3/14中午,上網看仍是"待出庫"狀態(無奈~),
我又千辛萬苦聯絡到客服(圓通只有每日8-21點有客服,
而且幾乎都是離線狀態)
客服仍客氣答曰:"對不起.搬倉中....貨物太多.處理不完...請耐心等候"
至此我已完全崩潰,很虛弱地問了一句:請問如果今天幫我寄出,周日能到嗎
客服竟然一反常態很乾脆地回答:"不行喔,,海關週末不處理...."
這就是我悲慘的心得報告....給大家做參考.....
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 27.105.103.182
推
03/14 20:55, , 1F
03/14 20:55, 1F
→
03/14 20:55, , 2F
03/14 20:55, 2F
→
03/14 21:00, , 3F
03/14 21:00, 3F
→
03/14 21:29, , 4F
03/14 21:29, 4F
→
03/14 21:29, , 5F
03/14 21:29, 5F
推
03/14 21:52, , 6F
03/14 21:52, 6F
推
03/14 22:01, , 7F
03/14 22:01, 7F
推
03/14 22:38, , 8F
03/14 22:38, 8F
→
03/14 22:39, , 9F
03/14 22:39, 9F
推
03/14 22:50, , 10F
03/14 22:50, 10F
→
03/14 23:03, , 11F
03/14 23:03, 11F
※ 編輯: cys64531 來自: 27.105.103.182 (03/14 23:11)
推
03/14 23:12, , 12F
03/14 23:12, 12F
→
03/14 23:12, , 13F
03/14 23:12, 13F
→
03/14 23:14, , 14F
03/14 23:14, 14F
→
03/14 23:14, , 15F
03/14 23:14, 15F
→
03/14 23:16, , 16F
03/14 23:16, 16F
推
03/15 00:11, , 17F
03/15 00:11, 17F
推
03/15 02:10, , 18F
03/15 02:10, 18F
→
03/15 02:10, , 19F
03/15 02:10, 19F
→
03/15 03:03, , 20F
03/15 03:03, 20F
→
03/15 03:04, , 21F
03/15 03:04, 21F
→
03/15 12:26, , 22F
03/15 12:26, 22F
→
03/15 12:26, , 23F
03/15 12:26, 23F
推
03/15 14:26, , 24F
03/15 14:26, 24F
→
03/15 14:26, , 25F
03/15 14:26, 25F
推
03/15 14:28, , 26F
03/15 14:28, 26F
→
03/15 14:28, , 27F
03/15 14:28, 27F
→
03/18 00:12, , 28F
03/18 00:12, 28F
→
03/18 00:12, , 29F
03/18 00:12, 29F
→
03/18 00:14, , 30F
03/18 00:14, 30F
→
03/19 09:49, , 31F
03/19 09:49, 31F