[問題] surfdome可以拒收嗎?已回收
如題
最一開始我就說我要用royal寄
不過擔心沒成功就寫信給客服
但第一封客服只回我另一個問題
於是我又再寫一封問說是用royal寄沒錯吧?
客服說對的 是用royal寄唷
可是!
沒幾個小時,我收到一封有整個訂單和出貨確認的mail
上面卻寫說我的是用fedex寄出!
整個超傻眼
立馬寫信過去
剛剛收到以下回覆
hank you for your message. It states on the website: For international orders, the couriers we use are Royal Mail, DPD and FedEx. Royal Mail deliveries are made locally by your national postal service. Where possible we will give you a choice of options and unless specified we will choose the most appropriate option depending on the weight or value of your order.
All information regarding shipping can be found here: http://www.surfdome.com/customer_service
The items in your order are too big to be sent with Royal Mail, this is why we are shipping it with FedEx. Royal Mail would not accept a parcel of this size.
我很好奇大家用royal寄出的都買了多少?
一雙雨靴+球鞋也沒多重吧!
我現在很擔心
因為我買了一雙hunter&保養油和一雙new balance 球鞋
大概110多英磅
雖然爬文大部份都是關稅10%
但也有看到有版友被收四千多
請問我可以寫信給客服說如果不是用royal寄那我不要了嗎?或是nb鞋不要了,我不買超過75,就得付運費,那我是不是就可以選royal阿?
ps寫信給客服可不可以用中文阿?總覺得英文無法表現出我的憤怒耶哈哈
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