[問題] 存局候領
我是Y拍一位新手賣家，上星期五寄出一個包裹
住址:YYYYY(XX郵局-存局候領)
我都會追蹤有無遞送成功，星期一這個包裹就被領走了
可是今天買家跟我說包裹還未拿到...囧
我趕緊打電話去郵局客服查詢，也是說星期一下午被領走了
想請問大大們，存局候領需要身分證和印章才能領取
那郵局人員是看"身分證上的住址有無和包裹一樣"，還是"身分證上姓名有無和包裹一樣"?
怎麼去辨別身分??
請大大們幫我解惑~謝謝了>"<
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