[問題] 沒有收到澳洲簽證信
親人去澳洲working holiday，
簽證已經過了，也有簽證號碼，
但是卻遲遲沒收到簽證信，
想從IMMI下載，點grant letter，卻顯示：
This application has been granted.The grant letter for this application cannot be viewed at this time. Please refer to correspondence.
因為現在NAB沒有信不讓她開戶，
請問該如何解決呢？
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