[無用] 美版更新客服詢問 真實語音詢問的功能
Customer Service Live Web Chat is now available! For more information on how
to use it, please click here: http://ow.ly/gPlHt
應該說這有點像at&t 的skype 客服 即時客服 而不是等很久的回報單
然後下線跟你說 請再打一張
Live Web Chat Now Available!
0 Keywords: web chat, live chat, phone, phone support, customer support
Need live support? Customer Support now offers a live web chat option as an
alternative to calling us so we can assist you as efficiently as possible.
This exciting new option allows you to contact us, chat directly with a
helpful representative, upload needed files, and resolve your issue quickly
and efficiently -- all on Battle.net!
Review the steps below to contact us: 1.Visit the Contact Blizzard Support
page. 2.Select the game or product you require assistance with and fine-tune
your search with the options presented. 3.Your search will provide you with
helpful support articles to resolve your issue. If available, you will have
the option to contact us by ticket, through our live web chat, or by phone.
Note: Web chat and phone support availability vary based on issue type and
hours of operation.
Why is Web Chat not available for my issue?
Web chat is available for all issues we can assist with in that format. We
want to make sure we address your issue completely the first time, and this
new system allows us to better help you. If web chat is not the best way to
resolve the issue, the option will not be presented.
Where did the phone number go?
If you have an issue that requires a phone call, the system will provide you
with our contact number. We want to provide all the tools necessary for you
to resolve your issue without calling us – no one likes to wait for an
answer!
The button for my desired live contact option is grey. What does this mean?
Phone: Our phone lines are currently closed or our phone queues are full.
Web Chat: Web Chat is currently closed or all agents are busy. Please try
again in a few minutes.
實在懶的翻譯了 反正台版的這個服務可能要N年後
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