[請益] 群暉Synology TSE
小弟有幸接到群暉Technical support engineer面試
版上少有此討論,所以自己發篇請益文
個人背景及工作經歷跟CS完全無關,只有英文還過得去,履歷上寫得很清楚
有點擔心被找去做HR業績..
工作內容如下:
1. Provide services for global end users and distributors.
2. Analyze and organize technical tickets/e-mails by category.
3. International and domestic phone support.
4. Cross-department cooperation to improve product development.
5. Create outstanding user experience.
加分條件:
1. Excellent English reading and writing skills, speaking ability is a plus.
2. Flexibility for task rotation.
3. Experience in customer service in IT field.
4. Enthusiastic about 3C/NAS/Technology.
5. Linux and networking knowledge is a plus.
想請問各位前輩此職位相關資訊(面試,薪資,工作內容等)
也可站內信,十分感謝!
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※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 42.66.69.35
※ 文章網址: http://www.ptt.cc/bbs/Tech_Job/M.1413963706.A.77A.html
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