[新聞] AUTOSHOW Chinese woman’s Tesla protest prompts 5-day detention, company
原文標題：
AUTOSHOW Chinese woman’s Tesla protest prompts 5-day detention, company
apology
車展中國女子的特斯拉抗議活動導致拘留5天，公司道歉
原文連結：
https://reurl.cc/l0rDvj
發布時間：
April 21, 2021
8:51 PM CST
原文內容：
Tesla Inc (TSLA.O)apologised to Chinese consumers for not addressing a
customer's complaints in a timely way, and said it would launch a review of
its service operations in the world's biggest auto market.
The unusual public apology from Tesla followed criticism in state media, and
an incident at the Shanghai auto show that got wide attention in China's
social media. An unhappy customer by clambered atop a Tesla at the auto show
to protest the company's handling of her complaints about malfunctioning
brakes.
Videos that went viral on Monday showed Zhang wearing a T-shirt emblazoned
with the words "The brakes don't work" and shouting similar accusations while
staff and security struggled to restore calm.
The trouble for Tesla in China overlapped with new questions in the United
States about the safety of the company's Autopilot partially-automated
driving systems. Police in Texas are investigating a fatal crash involving a
Tesla Model S that hit a tree and burst into flames.
Rescuers found victims in the passenger and rear seat, not the driver's seat.
Federal regulators are investigating the crash, and have a total of 24 probes
underway of accidents involving Teslas operating on Autopilot. read more
Tesla sells roughly 30% of its cars in China, made at its Shanghai factory.
But it has faced occasional criticism over issues such as complaints of
battery fires.
Monday's incident led state broadcaster CCTV to call for an investigation of
reported brake problems on Tesla cars, while China's anti-graft watchdog
weighed in with a commentary saying such disputes should be resolved within
the rule of law.
"Individuals should not take extreme measures, and enterprises should not be
arrogant and unreasonable," the Central Commission for Discipline Inspection
said late on Tuesday.
Tesla said on Monday that the woman was a vehicle owner who had been involved
in a collision earlier this year. It cited "speeding violations" for the
crash, adding in a social media statement that it had been negotiating with
her about returning the car, but the talks had stalled over a third-party
inspection.
Zhang and Li could not be contacted for comment.
The incident continued to attract social media attention on Tuesday,
accounting for two of the top 10 trending topics on the Twitter-like Weibo
platform.
Last month, Tesla came under scrutiny in China when the military banned its
cars from entering its complexes, citing security concerns over cameras in
its vehicles, sources told Reuters. read more
That prompted founder Elon Musk to say that if Tesla used cameras to spy in
China or anywhere, it would be shut down. Earlier this month, Tesla said
cameras in its cars are not activated outside of North America. read more
The woman whose protest started it all will be detained for five days,
Shanghai police said on Tuesday.
Police said the woman and a female accomplice - identified only by their
surnames, Zhang and Li - "caused chaos" at the trade fair on Monday when they
arrived at the Tesla display "to express their dissatisfaction due to a
consumer dispute."
Zhang was ordered detained for "disrupting public order," while Li received a
warning, police said.
機翻如下：
特斯拉公司(TSLA.O)就沒有及時處理一名客戶的投訴向中國消費者道歉，並表示將對其在
全球最大汽車市場的服務運營進行審查。
特斯拉不尋常的公開道歉是在國家媒體的批評和上海車展上發生的事件之後，該事件在中
國的社交媒體上引起了廣泛關注。一位不滿的顧客在車展上爬上一輛特斯拉，抗議該公司
處理她關於刹車故障的投訴。
週一瘋傳的視頻顯示，張女士穿著一件印有 "刹車失靈 "字樣的T恤衫，大聲指責，而工
作人員和保安則努力恢復平靜。
特斯拉在中國的麻煩與美國對該公司的Autopilot部分自動駕駛系統的安全性的新問題重
疊在一起。德州警方正在調查一起涉及特斯拉Model S的致命車禍，該車撞上了一棵樹並
突然起火。
救援人員在乘客和後排座位上發現了受害者，而不是在駕駛座上。聯邦監管機構正在調查
這起車禍，並對涉及特斯拉自動駕駛的事故進行了24項調查。
特斯拉大約30%的汽車在中國銷售，由其上海工廠生產。但是它偶爾也會面臨一些問題的
批評，比如關於電池起火的投訴。
週一的事件導致國家廣播電臺CCTV呼籲對特斯拉汽車的刹車問題進行調查，而中國的反貪
污監督機構也發表評論，稱此類糾紛應在法治範圍內解決。
"個人不應採取極端措施，企業也不應傲慢無理，"中央紀委週二晚些時候說。
特斯拉週一表示，這名婦女是一名車主，今年早些時候曾發生過一次碰撞。特斯拉在社交
媒體上發表聲明說，它一直在與她協商退車事宜，但談判因協力廠商檢查而陷入僵局。
無法聯繫到張某和李某進行評論。
週二，這一事件繼續吸引著社會媒體的關注，在類似Twitter的微博平臺上，十大熱門話
題中就有兩個。
消息人士告訴路透社，上個月，特斯拉在中國受到了審查，當時軍方禁止其汽車進入其建
築群，理由是對其車輛中的攝像頭有安全顧慮。
這促使創始人Elon Musk表示，如果特斯拉在中國或任何地方使用攝像頭進行間諜活動，
它將被關閉。本月早些時候，特斯拉表示，其汽車中的攝像頭在北美以外的地區沒有被啟
動。
上海警方週二表示，其抗議活動開始的女子將被拘留五天。
警方說，這名婦女和一名女性同夥--只知道他們的姓氏，張和李--在週一的交易會上 "造
成了混亂"，當時他們來到特斯拉的展區，"表達他們因消費糾紛而產生的不滿"。
警方說，張某因 "擾亂公共秩序 "被下令拘留，而李某則受到警告。
心得/評論：
特斯拉最近也算是各種負面新聞不斷
美國那個算是神奇事故待調查
上海這個看起來就是被搞了
隨著官方親兒子華為還有其他大小私生子越來越深入電動車業務
可以預期特斯拉會被越搞越嚴重
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