作者: sing14 (阿咪) 看板: Starbucks
標題: [問題] 這樣要客訴嘛?
時間: Tue Oct 4 12:44:41 2011
今早至某門市買隨行卡片
因為早上上班族特別多，所以就乖乖的排隊了
終於到我了
我:小姐有新款的隨行卡嘛，我想看看
店員A:有的，立即拿出本子，並且讓我挑號碼
店員B接著搶著店員A的工作，然後十分不禮貌的從我手上搶回本子，
(光是搶這個動作，真的讓我毛上來了，超級沒教養)
店員B:我幫你看
我:我想挑號碼，所以想看看
店員B:我們的本子不能拿給顧客(態度非常自以為是，也不會說聲不好意思)
真不知道星巴克的教育訓練 訓練到那去了?
你們若遇到此情況會客訴嘛
但客訴有用嘛
一早的好心情都被打壞了
雖然幾年前 此門市的小姐曾經拿模型的蛋糕 糊里糊塗的打包給我
但也事後跟我抱歉這好笑的事
--
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◆ From: 220.133.132.29
※ 編輯: sing14 來自: 220.133.132.29 (10/04 12:47)
※ 編輯: sing14 來自: 220.133.132.29 (10/04 13:17)
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