[心得]高雄大遠百星巴克待客之道
今天至高雄大遠百位於4F的星巴克.
買了一杯?茶奶霜,.加另一杯.....???
消費時,店員告訴我,編號是32號
結果叫我32號.我就直接拿走了,..
後來,有一位穿白色上衣的女生(感覺是值班經理)
告訴我拿錯了,,,我還在疑惑時..
她就直接把我拿在手上的咖啡拿過去(有點類似搶奪的感覺)(也沒有說不好意思)
並告訴我,,,,你東西拿錯了(感覺好像是我的錯一樣)一付得理不撓人
感覺實在差錯的,,,,
後來我就問,不是32號的東西,,,我就是32號啊,,,,,
結果沒有人回答,.....(那位類似值班經理一臉就是不想理我)
我只好在去櫃台.把真正是我的東西給拿走,,,,
星巴克就是這樣的待客之道嗎
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