[心得] 千萬別買台灣大的M8
非我本人,幫朋友代PO
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https://www.facebook.com/photo.php?fbid=484365175028322&set=p.484365175028322&type=1
http://tinyurl.com/k58vlr2
這是送給台哥大維修的紀錄!!
第一次跟我說沒問題就丟回門市
第二次還是我硬逼說我要送回原廠~
但最後我還是拿回來了!!因為碰到端午連假
最重要的是6/5時還跟我說把我維修單丟了?
https://www.facebook.com/photo.php?fbid=484366041694902&set=p.484366041694902&type=1
http://tinyurl.com/lfsa8ck
這張是HTC原廠檢測的結果~硬體方面沒問題!!
但軟體方面在檢測時就發現會出現斷訊問題!!
根本就跟台哥大維修部門說的完全不同...
(難怪他們想先知道我的送修結果!!怕死阿
看得出根本就是台灣大加些有的沒的東西才讓這支M8連打電話都沒辦法
從10號那天被我套話出他們私下調查我檢修手機
結果後來就不敢打電話給我
都透過客服客服林經理轉達說
這是出於關心關懷客戶(擺明是總公司交代的SOP回答流程
屁咧!!當時5月送給你們維修時,你們回答我說沒問題的囂張跟自信哪裡去了
原廠說只要提供手機資料都調的到,但現在就差在我根本沒有同意
但12號的答案又不同
說要查看他們的維修有沒有問題
但就都沒人敢打來
只請客服轉述
你們去查我維修結果的那天晚上還假惺惺的問我有沒有送回原廠了
整個很做作~那你們問了為啥那天不跟我承認且還是我隔天收到手機去套你們話才問出的
且被我問出後就都沒再回我電話了..兩天了!!是心虛嗎
現在台哥大總公司下達命令:
現在開始都由客服端的林經理成為這件事情的統一對我回應窗口
維修部門跟門市端接不能再管這件事情也不用再跟我回覆電話...
到底把我當成什麼了?
一開始徵求換一隻新機M8 不答應...說沒辦法
9號時開條件開到無條件結束合約退我購機費用+付我毀約金+送回原廠那隻M8歸我...
不答應..說只能無條件結束合約+退費,但手機要還回去等於回到當初沒攜進台哥大...
那我這一個多月吵心酸的嗎?雖然他今天這樣講很心動但真的覺得他們很OX...
尤其是台哥大的維修中心都在亂搞
真的很希望他們為所有做這些小動作的當面道歉
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※ 編輯: MartinJu (114.32.91.91), 06/14/2014 18:11:40
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HTC有修好M8
然後現在台灣大那位客服端的林經理就說現在台灣大能做的
就只有叫當事人退出台灣大,連違約金也沒有
那隻修好的M8要還回去台灣大
這可以投訴消保官還是誰嗎(或轉到八卦版?
※ 編輯: MartinJu (114.32.91.91), 06/14/2014 18:37:20
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