[問題] 剛打客服說大省無購機約轉全能不行已回收
餓死抬頭~~~
感覺中華這次在玩割喉戰了...
因為看了大家分享大省無購機約轉全能是ok的~
剛剛再次打了800客服確認
沒想到得到
"大省無法轉全能，會有合約上問題。因為大省有通話約，而全能是上網約，無通話"
所以無法轉，必須轉成大省的平板約。要轉全能必須解約付違約金"
我再跟她爭取~她說我問問主管
回來後還是這樣跟我說~
囧...
我傻了~
接著再詢問當初申辦的一門網內熱線免費優惠呢?
大省送的那三門被吃掉我不意外，但這不是另外的約嗎?
(當初客服說那個約只要合約內不離開中華電信，跟其他啥約都不起衝突)
然後回答
"因為大省方案送的三門比較優惠，所以被那個大省(較優惠方案)蓋掉了~
如果轉購機約的話就都無效嘍"
請問....我該直接殺去直營給他拼拼看嗎?還是再打另一個客服問問看@@?
感覺應該都統一官方回答吧...
先在此感謝大家回應了~~~
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※ 編輯: demonmoon (218.35.134.39), 06/14/2014 21:16:15
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