[心得] Bank of America 的規定很亂
事實概要: 敝人在5/14 臨櫃提領Saving Account現金3000元.
7/2 被charge 8.95元的 maintenace fee.
依照的他們給的說明書,
這個費用 是 Personal Check Accounts 的第一項"eBanking"的費用,
但Personal Saving Accounts 的第一項"Regular Savings" 反而寫著:
Each monthly statement period, you can make three withdrawals/transfers
with no Excess Withdrawal fee <- 並沒限定方式.
結果, 客服堅持不能臨櫃做任何交易才能不收那個費用,
實際上就是Personal Check Accounts 規定也適用Personal Saving Accounts上,
怎麼講她都聽不懂她們的紙上規定和她說的不一樣。
當然, 第一次她幫我reverse 了,
但我覺得BOA 是個規定亂七八糟, 連自己人都搞不清楚自己的規定是什麼的銀行.
說明書: Personal Schedule of Fees
1-800開頭的客服電話, 仍然被AT&T 收了2元的電話費 = =
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