[滑鼠] RAZER官網取消訂購請小心(更新:可拒收
好讀版：https://goo.gl/PQ5g7u
小弟週日凌晨0時左右，在官網訂購了一支，Razer Orochi。
後來發現可能沒有內建記憶體，不能把巨集帶著走，當下在一個小時內，就循RAZER官網
問答支援，點擊網頁前往「取消訂單」的地方，結果只有留下一個沒有權限處理訂單的信
箱
亞太網路商店信箱：cs.zh@store.razerzone.com （也是寄送訂單確認信給我的位址）
http://i.imgur.com/7pslw5M.png
（點擊連結到下方）
http://i.imgur.com/NuqFysz.png
今早亞太客服來信如下（意思大概就是他們不是處理單位，Orz..）：
Dear Customer,
Unfortunately, we do not handle the customer service for Razer Taiwan.
Please contact them directly with your request through one of the
following methods:
Customer Service URL: www.razersupport.com/contact-us
Customer Service Email: ordersupport@razerzone.com
We apologize for the inconvenience.
---------------
我剛一看到信件馬上向上方EMAIL官網申請取消訂單，不到3分鐘就被打槍回來了！
跟林爸（請原諒我怎的很憤怒）說他們出貨很快不能退貨了。
你留下一個不能即時取消訂單的信箱網址，再跟用戶說，你取消太晚，我們出貨了！
真的很生氣。
Hi, -----------.
Thank you for contacting RazerStore.
We apologize for the inconvenience but your request to process an order
cancellation was unsuccessful as the order has already been processed, even
if it has not shipped yet. Our warehouse works really fast. This is an
awesome feat but in your case it is not.
You will receive a tracking information separately so you can monitor and
refuse the package when it arrives.
If you are not able to reject the package and would still like to return the
item/s, please reply to this e-mail with your product serial number/s and we
can provide return instructions. The postage fee will be shouldered by you.
Please do not manually return the package without an RMA number, it will be
rejected and returned to you.
For the mean time, please review our Returns Policy for more helpful
information.
http://www.razerzone.com/store/returns-refunds
Thank you for your time and understanding. Have a pleasant day.
Sincerely,
Team RazerStore
---------------
最新收到官方回應了，可拒收，但我若被家人誤收得付運費退回@@"
Thank you for contacting RazerStore.
Yes you may refuse the package directly during delivery to the courier and onc
e the package has been returned to our warehouse, we will process a refund. Pl
ease reply back if you have any other questions, again thanks for the support
and have a great day.
Best Regards,
Sincerely,
Team RazerStore.
--
※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 101.12.91.67
※ 文章網址: https://www.ptt.cc/bbs/Key_Mou_Pad/M.1456106443.A.F5B.html
※ 編輯: DogT (101.12.91.67), 02/22/2016 11:03:48
※ 編輯: DogT (101.12.91.67), 02/22/2016 11:13:12
推
02/22 11:14, , 1F
02/22 11:14, 1F
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02/22 11:14, , 2F
02/22 11:14, 2F
唉，之後放網拍了，我還是乖乖買羅技就好。
※ 編輯: DogT (101.12.91.67), 02/22/2016 11:15:58
推
02/22 11:53, , 3F
02/22 11:53, 3F
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02/22 11:56, , 4F
02/22 11:56, 4F
我查出雷蛇臺灣登記「官網的代理商」是：美商亞太數位潮流科技有限公司台灣分公司
http://i.imgur.com/J5w57Ck.png
RAZER臺灣網購也應該要依消保法規定7天無條件退貨！但我沒時間跟他們搞這
些了，這家臺灣分公司只有地址跟聯絡電話，不想浪費電話費聯絡怎處理退貨
了。
※ 編輯: DogT (101.12.91.67), 02/22/2016 12:01:07
※ 編輯: DogT (101.12.91.67), 02/22/2016 12:01:37
推
02/22 12:29, , 5F
02/22 12:29, 5F
※ 編輯: DogT (101.12.91.67), 02/22/2016 12:55:56
我剛又研究一下，是收貨後要退回才要付運費。
請問上面寫的內容是指我可以拒收嗎？（英文不太好，懇請善心人士幫我解讀一下）
You will receive a tracking information separately so you can monitor and
refuse the package when it arrives.
另外拒收會不會被扣運費之類？感恩
※ 編輯: DogT (101.12.91.67), 02/22/2016 12:59:51
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02/22 15:06, , 6F
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02/23 10:00, , 9F
02/23 10:00, 9F
※ 編輯: DogT (180.217.30.155), 02/23/2016 15:32:48
※ 編輯: DogT (180.217.30.155), 02/23/2016 15:34:43
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