[心得] Sennheiser 官方QR驗證失敗問題
搜尋了一下沒有相關討論故PO來分享一下。
先說結論：
1.目前官方QR Code驗證網站故障可能驗不過。
(http://www.qr-sennheiser.com)
2.Amazon為官方認可的經銷商，從Amazon買得確定都為真品。
之前買了一水貨IE80，雖然聽起來是真品，
但看到包裝外盒還是隨手掃了QR驗一下，卻怎麼驗都驗不過...
使用QR驗證網站的表單申請進一步驗證也沒回應，
最後是透過直接寫信給客服信箱才得到協助。
信件截圖和全文如下：
http://i.imgur.com/HkVnTWG.jpg
============================================================================
New reply for the ticket #OH00******
Good Day,
Thank you for contacting the Sennheiser Customer Service team.
I apologize that the authorization website is currently not working. I have
confirmed that the serial number is an authentic product. Also, Amazon is an
authorized Sennheiser dealer therefore any Sennheiser item purchased direct
from Amazon is an authentic product.
Sennheiser USA Customer Service Team
Mon-Fri: 8:30 a.m. - 5:00 p.m. EST
(877) 736-6434 ext 1
Renee Wood
#OH00******
Order Handling
Thank you,
Customer Service
=============================================================================
供大家參考~
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