[問題] DL購買似乎買了兩套...如何跟官方確認？
一聽說DLGAMER剛放訂購激戰2，馬上前往官網購買。
但是問題來了，因為第一次購買時網站要求VISA認證，但因我搞錯一些資料。
導致信用卡被鎖住。
之後官方寄來一封信，內容如下：
Dear Madam/Sir,
We would like to inform you that your bank card has been rejected.
The payment is for the company DL Gamer
================================================================
Please contact DL Gamer for any commercial dispute, specifically not
involving the payment transaction, that may arise between the cardholder and
the merchant.
If there is a problem with your payment, you can contact our support centre
by e-mail to this address: centrecom@e-i.com quoting the information provided
in this e-mail so that we can deal with your request.
Sincerely,
The CIC Team.
看了一下知道是因為我信用卡被封，所以來通知的。
之後我去跟信用卡公司解鎖，重新認證後，再次前往DLgamer網站。
因為我想說第一筆交易因為信用卡被鎖，所以應該是交易失敗，就再買了一次。
這次成功了，可是我卻發現我收到兩封：Your order is being processed.
且網站上的Order也是：http://0rz.tw/OPg1p
這下可好了.....我搞不懂對方是不是給我算購買兩套
如果是的話，我又該跟對方回覆跟他告知我只要購買一套？
因為英文我用看的已經很勉強了，更別說要回信給客服了...
請問板上的各位，我該怎麼詢問？又該怎麼跟對方確認只需一套就好？
還請大家幫忙....
感謝各位了.....
--
一點點認真、一點點懶散、一點點開朗、一點點沮喪
一點點堅持、一點點隨興、一點點冷漠、一點點熱血
我熱衷我的半吊子生活~~
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 114.43.131.42
→
09/12 08:39, , 1F
09/12 08:39, 1F
推
09/12 09:02, , 2F
09/12 09:02, 2F
推
09/12 09:50, , 3F
09/12 09:50, 3F
→
09/12 09:51, , 4F
09/12 09:51, 4F
推
09/12 11:30, , 5F
09/12 11:30, 5F
→
09/12 12:43, , 6F
09/12 12:43, 6F
→
09/12 13:58, , 7F
09/12 13:58, 7F
→
09/12 14:00, , 8F
09/12 14:00, 8F
推
09/12 14:12, , 9F
09/12 14:12, 9F
→
09/12 14:12, , 10F
09/12 14:12, 10F
推
09/12 14:21, , 11F
09/12 14:21, 11F
→
09/12 14:21, , 12F
09/12 14:21, 12F
→
09/12 14:40, , 13F
09/12 14:40, 13F
→
09/12 15:03, , 14F
09/12 15:03, 14F
推
09/12 15:07, , 15F
09/12 15:07, 15F