以下是在客服人員的塗鴉牆所看到的
http://www.facebook.com/MeteorEcho << 這是克服的, 這樣不知道有沒有違規?
1.
Hello everyone.
Support is still working very, very hard and as fast as they can to answer
tickets and credit players what they lost IF you have not sent in a ticket
yet, you can find my directions on how to do so below this post. PLEASE only
send in one ticket and wait for a response from that ticket instead of
sending in multiples since sending multiples only slows us down further.
So, what's going on now?
有遺失東西的就可以寄信去跟他們要 然後耐心的等待
這家是小公司 要處理幾萬封的信件可能有點囧
2.東西遺失後要怎麼要求賠償?
***REMEMBER IF YOU NEED CREDITING***
If you need crediting from our support team please contact them by using the
big blue Contact Us button at the bottom of this link:
http://apps.facebook.com/myownisland/help/index
OR by emailing them at support@meteorgames.com
Please only contact them once, they will answer your ticket in the order it
was received but it will take time.
If you choose email you will have to also send them a link to your Facebook
Profile page so they can look up your account. **Please** tell them very
directly what happened and how much you are owed and exactly what you lost.
Being very to the point and making easily-read lists will help our support
team credit you appropriately more quickly.
---- A side note ----
I'm sorry but we cannot replace lost trophies, crop or cooking stars.
如果是使用email的話 記得附上你的facebook檔案連結
記得 要求賠償的時候 盡量簡潔有力
1.發生什麼事情? My animals lost
2.你失去了什麼? I lost 3 sheeps
不過失去的作物/烹飪等級,和島嶼好像無法要回來QQ
--
※ 發信站: 批踢踢實業坊(ptt.cc)
◆ From: 203.70.104.149
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