[問題] 冷氣缺貨但家電行卻不退訂金
各位好
不知道買賣問題適不適合在這邊發問
如果不適合我再自刪，謝謝!!
最近在家裡附近(鄉下沒競爭只有這家)的傳統家電行看了大金橫綱系列冷氣(7.1kw)
因為急著要，家人跟老闆談好價錢就付了5000元訂金
但之後家電行打來說這型號缺貨，到8月底都調不到貨建議我們換大關，家人回說要再討
論看看，請家電行再等等
後來我們決定還是買橫綱，到連鎖賣場詢問後有貨就直接跟另一間賣場買了
但跟原傳統家電行說我們不想換大關，請退訂金，這家家電行卻開始說我們不是說好要裝
大關那台了@@
硬是不退訂金
有人遇過這種情形嗎？
該怎麼處理比較好？
5000元實在不是小錢>”<
謝謝!!!!!
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