[抱怨] 頭一遭被客訴臉很臭
原po在超商當中班人員半年
這家每班只有一個店員所以什麼事都要自己來,連上個廁所都要戰戰競競,一聽到叮咚整個就會縮回去...
禮拜五晚上同事打給我告訴我我被投訴,我整個震驚在震驚
因為我覺得我的個性比較活潑外向所以跟客人都相處的很好也都是熟客,像是例如我昨天休假今天上班,十個客人有八個就會說你昨天休假吼跑去哪裡約會之類的玩笑話
被客訴的原因是:臉太臭 (一聽到心裡頓時os難道我臉是香的嗎XDD)
這位投訴者說我臉很臭,連續兩天臉都很臭
我聽到時頓時覺得有點委屈,最近幾天好朋友來,禮拜四早上六點就起床上課然後下課馬上接上班上到晚上11:30,所以到後面時我已經覺得很疲憊也就比較沒有笑容了
禮拜五時早班晚班進貨相當多又需要打標查價錢我忙到晚上十點多才發現自己沒吃晚餐
今天早上老闆看了這幾天的攝影機就說我禮拜五時臉真的很臭bababa之類的認為是我的錯
我會說這些不是幫自己找藉口而是覺得店員不是萬能,我曾經遇到要幫泡牛奶還要測溫度、幫忙換鑰匙搖控器電池還被客人催換很久等等之類的鳥事
而當初進這家店是說好正職的薪水到現在依舊是算時薪,連休個假也常常還要去上三小時的班,因為貼班同事六點才能來接,休太多假日又會被說都給你休就好了之類的話,休平日又還是得去上班..那我休幹嘛?
常常晚班接早班搞到我睡眠品質整個很不好,加上我要上課..整個體力變很差
甚至有次在盤點時那天我要上課被老闆問能不能學校請假來上班,我說沒辦法..後來那天早上我發高燒學校請了假去看醫生,卻被硬叫去上班..完全沒有體恤員工也沒有勞建保
也還好,我六月底就不做了。
我只是覺得,有時後體恤一下店員,不是每個人的狀況每天都很好,也有病痛也有心情不好的時候
這次被客訴真的讓我心情受到很大的影響..
我承認我上來討拍的嗚嗚
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