[問題] 申裝光世代連續被放鴿子
差不多兩~三個禮拜前，
慫恿了朋友升級光世代20M/5M，
申請完後當週的週末前對方說隔天週六9點過後會來裝，
結果沒聲沒息，連通電話說不來都沒有，週六就過去了，
後來隔週也是說週六會來，也是沒來，
這兩天很怒又打了一次電話，
客服回說今天會來，一樣要我們等電話，
還說什麼工程師很忙，電話打來沒接到就沒了，
結果朋友早上等到不爽，也是一通電話都沒有(一直以來就都沒有)，
不得已就回去上班了(迄今也未通電話)，
我想要問的是，
這種情況我們該怎麼處理比較好?
當初ADSL申裝也沒這樣，是被唬爛了嗎...?
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夜明けの晚に、
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後ろの正面だーれ?
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