[新聞] 日本航空貴賓室取消供應魚翅湯

看板Aviation作者zzzz8931 (宅男)時間5年前 (2019/05/09 13:54)推噓13(15推 2噓 27→)

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Japan Airlines Removes Shark Fin Soup From Its Lounges http://0rz.tw/rcFLv by John Ollila - May 8, 2019 On Monday, we wrote about (access here) a very unfortunate food item that somehow had found its way into JAL’s First Class lounges in Tokyo. 本週一我們撰寫了一篇有關一個非常不適宜的食物品項不知為何進入東京日本航空頭等貴賓室的文章。 First, I had thought that having this item marked in English as “Shark Fin Soup” must had been a translation issue and the item was the “imitation” recipe… but unfortunately that was not the case. 一開始，我以為用英文寫的魚翅湯一定是一個翻譯問題，而該食物是假造的，但很不幸的，事實並非如此。 Japan Airlines took swift action after being alerted about our article. The head of global communications sent us the following statement: 日本航空在接到我們的文章後迅速採取了行動。全球訊息負責人寄給我們以下聲明： We have been notified of an article posted on your site, LoyaltyLobby, regarding a soup served at the Japan Airlines First Class lounge. 我們已經注意到一篇放在你們 LoyaltyLobby 網站上，關於日本航空頭等貴賓室湯品供應的文章。 May 6, 2019 二零一九年五月六日 https://loyaltylobby.com/2019/05/06/shame-on-japan-airlines-shark-fin-soup- served-in-first-class-lounges/ Your article was brought up through our comms team and immediately notified the key department in charge of planning meals at our lounge. 你們的文章被我們的訊息團隊提起，並且立即通知了我們貴賓室規劃餐點的關鍵部門。 Upon verification, JAL has permanently removed the item from the lounge menu. (effective immediately) 經證實後，日航已經從貴賓室菜單中永久移除該品項(立即生效)。 Note – JAL has not served the shark-fin soup on its inflight service. 注意－日本航空已經沒有在機上服務供應魚翅湯。 In closing, we thank you for posting the article. 最後，我們感謝你發佈這篇文章。 Conclusion 總結 We are glad that JAL’s headquarters took immediate action and withdraw this menu item from their lounges. I am not sure how someone thought that it would have been appropriate to serve this in the first place? 我們很高興日本航空總部採取立即行動並從他們的貴賓室取消這個菜單項目。我不知道為何一開始會有人認為提供這個是合適的呢？ Some readers were sure that this soup was made with imitation fin meat and criticized us for posting the piece while others thought that we should have given a chance for Japan Airlines to respond. 一些讀者相信這種湯是用假魚翅做的，並批評我們貼文，而另一些讀者則認為我們應該給日本航空一個回應的機會。 We actually emailed their media teams both in Japan and North America but all the emails bounced back initially. I had both a Japanese friend (native speaker) and a non-Japanese but fluent speaker of the language who lives in Tokyo verify the sign contents. 實際上，我們給他們在日本和北美的媒體團隊發了信件，但最初所有的信件都被退回了。我有一個日本人朋友 (母語人士) 和一個非日本人但能說流利日語的朋友，他們住在東京，證實簽署內容。 Sometimes weird things happen with these large corporations where the left hand doesn’t know what the right hand is doing. In this case however, we commend JAL for taking quick and corrective action on the issue. 有時候這些大公司會發生奇怪的事情，組織的一部分人不知道另一部分人在做什麼。然而，在這種情況下，我們讚揚日本航空對該問題採取快速糾正措施。 -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 1.160.19.74 ※ 文章網址: https://www.ptt.cc/bbs/Aviation/M.1557381286.A.7CF.html

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